What happens to the items I send that are not accepted?

When items are sent to ThredUp that do not meet their quality standards for acceptance, the company has specific procedures in place for handling those selections. Items that do not get accepted typically fall under a few categories, such as being in poor condition, not aligning with ThredUp's marketplace standards, or being out of season. If an item is not accepted, ThredUp usually offers the sender the option to have those items returned back to them. This means that customers can choose to have their rejected items shipped back to their address if they prefer to keep them. Alternatively, ThredUp may also provide the choice for items to be donated to charitable organizations. It is essential for senders to review the guidelines specified on the ThredUp website regarding what types of items they accept. This can help in preparing a successful box of clothing and accessories for submission. For further details about the return or donation process, or to find additional information, departing guidance on the current ThredUp webpage is recommended.