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Can I return items that ThredUp sends back to me?

Asked 5 months ago
ThredUp does not generally accept returns for items that have been sent back to a customer. Once an order is completed and the items are shipped to the buyer, those items are typically considered final sale. ThredUp aims to provide a wide selection of secondhand clothing, and each piece's unique nature means that once it is purchased, it cannot be returned. However, it is essential to review the return policy outlined on their website, as policies can change and may have specific conditions or exceptions. Customers are encouraged to check the current web page for detailed information on returns and any related processes. This way, they can stay informed about the latest policies and practices regarding purchases made through ThredUp.
Answered Jul 9th 2025

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