Can I cancel or modify my order?

ThredUp understands that circumstances can change after an order is placed, and they do provide some options for customers regarding modifications or cancellations. Once an order is confirmed, it goes into processing, which typically limits the ability to make changes. However, if you need to cancel an order, it is advisable to act quickly. In many cases, you may be able to cancel the order before it has been processed and shipped. To check the current status of your order or see if you can make a modification, you may visit the appropriate section on ThredUp’s website. There, one may find guidance on managing orders. It is also important to note that once an order has shipped, it cannot be canceled or modified. For specific information relating to your order, including cancellation and modification policies, navigating to the relevant web page on ThredUp's site may provide the most accurate and timely information.