i ordered ** victor sinclair cabinett **'s on ******* and paid by check which has clear...

GetHuman3762453's customer service issue with ThompsonCigar.com from October 2019

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The issue in GetHuman3762453's own words
i ordered ** victor sinclair cabinett **'s on ******* and paid by check which has cleared my bank.i have not received the order and it is now ********.unacceptible service. on ******* i ordered ** h.upman cigars and ** victor sinclair cigars and my check for that order has cleared my bank. i have not received that order and it is now ********.again unacceptible service. my name is roy midkiff and my e-mail is rmidkiff**** at yahoo.com.please respond by e-mail.thank you.r.midkiff

GetHuman3762453 did not yet indicate what ThompsonCigar.com should do to make this right.

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How GetHuman3762453 fixed the problem
i called the *** customer service number and after a long wait finally spoke to a person who said one order was out of stock and would be sent at a later date and the other order would be shipped in * days... i will consider the whole problem resolved when i receive both orders.
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I placed a cigar order in May I received half the order in June looking for the o...I sent you an order for cigars and have heard nothing from you as of today MAY...I just rec'd order ********** and was to get a ** pack sampler that was not inclu...I keep getting a $**'** charge that I do not understand. What is it for and how d...i would like to track my order * TC********* I ordered it around * weeks ago an...My account * is*********I have a shipment date for next order of * July. I want b...
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ThompsonCigar.com

Customer service issue
Reported by GetHuman3762453
Oct 14th, 2019 - 2 years ago
I have an issue with ThompsonCigar.com too
Fixed
GetHuman3762453 shared how to fix
Seen by 26 customers so far
Similar issue to 100 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman3762453 started working on this issue
Oct 14th, 2019 2:45pm
GetHuman3762453 confirmed the issue is fixed. Hooray!
Oct 15th, 2019 12:36pm
GetHuman3762453 indicated the issue is not fixed yet.
Oct 15th, 2019 12:36pm
GetHuman3762453 indicated the issue is not fixed yet.
Oct 15th, 2019 12:37pm
GetHuman3762453 indicated the issue is not fixed yet.
Oct 15th, 2019 12:37pm
GetHuman3762453 confirmed the issue is fixed. Hooray!
Oct 15th, 2019 6:51pm
GetHuman3762453 indicated the issue is not fixed yet.
Oct 23rd, 2019 6:16pm
GetHuman3762453 confirmed the issue is fixed. Hooray!
Oct 24th, 2019 8:40am
GetHuman3762453 shared this issue with followers on Twitter
Oct 24th, 2019 8:41am
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Oct 24th, 2019 8:41am

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