i ordered ** victor sinclair cabinett **'s on ******* and paid by check which has clear...

GetHuman3762453's customer service issue with ThompsonCigar.com from October 2019

Help with my ThompsonCigar.com issue
The issue in GetHuman3762453's own words
i ordered ** victor sinclair cabinett **'s on ******* and paid by check which has cleared my bank.i have not received the order and it is now ********.unacceptible service. on ******* i ordered ** h.upman cigars and ** victor sinclair cigars and my check for that order has cleared my bank. i have not received that order and it is now ********.again unacceptible service. my name is roy midkiff and my e-mail is rmidkiff**** at yahoo.com.please respond by e-mail.thank you.r.midkiff

GetHuman3762453 did not yet indicate what ThompsonCigar.com should do to make this right.

How GetHuman3762453 fixed the problem
i called the *** customer service number and after a long wait finally spoke to a person who said one order was out of stock and would be sent at a later date and the other order would be shipped in * days... i will consider the whole problem resolved when i receive both orders.
Do you have a customer issue as well?
We can help you get ThompsonCigar.com's attention and get better help faster. Tap below to get started.
Having ThompsonCigar.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

ThompsonCigar.com

Customer service issue
Reported by GetHuman3762453
Oct 14th, 2019 - 2 years ago
Fixed
GetHuman3762453 shared how to fix
Seen by 26 customers so far
Similar issue to 100 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman3762453 started working on this issue
Oct 14th, 2019 2:45pm
GetHuman3762453 confirmed the issue is fixed. Hooray!
Oct 15th, 2019 12:36pm
GetHuman3762453 indicated the issue is not fixed yet.
Oct 15th, 2019 12:36pm
GetHuman3762453 indicated the issue is not fixed yet.
Oct 15th, 2019 12:37pm
GetHuman3762453 indicated the issue is not fixed yet.
Oct 15th, 2019 12:37pm
GetHuman3762453 confirmed the issue is fixed. Hooray!
Oct 15th, 2019 6:51pm
GetHuman3762453 indicated the issue is not fixed yet.
Oct 23rd, 2019 6:16pm
GetHuman3762453 confirmed the issue is fixed. Hooray!
Oct 24th, 2019 8:40am
GetHuman3762453 shared this issue with followers on Twitter
Oct 24th, 2019 8:41am
GetHuman3762453 shared this issue with friends on Facebook
Oct 24th, 2019 8:41am

Moving? Set Up Services in 1 Call

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians