Ordered online for pickup curb service. * dinners $**.**. Got there called number no on...

GetHuman-awarscho's complaint issue with The Cheesecake Factory, Inc. from March 2019

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The issue in GetHuman-awarscho's own words
Ordered online for pickup curb service. * dinners $**.**. Got there called number no one picks up. Call main restaurant number and they transfer me to bakery for curb pick up. Never pick up phone. Rings and rings. Go inside and order sitting at counter. * people there. Why dont they pick up the phone. What is the point of curb service if they wont pick up phone when you get there. Not just me. Everyone parked at curb had to go in. Pointless at Cheesecake Factory Northpoint. Atlanta area
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The Cheesecake Factory, Inc.

complaint issue
Reported by GetHuman-awarscho
Mar 30th, 2019 - 6 mons ago
I have an issue with The Cheesecake Factory, Inc. too
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Seen by 5 customers so far
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Name on the reservation
Timeline
GetHuman-awarscho started working on this issue
Mar 30th 12:50am
GetHuman-awarscho shared this issue with others over email
Mar 30th 12:50am
GetHuman-awarscho indicated the issue is not fixed yet.
Mar 31st 1:02am
GetHuman-awarscho indicated the issue is not fixed yet.
Apr 2nd 1:01am