We are regulars at your launceston store Cornwall we havemobility issues and cannot sta...

GetHuman4641727's Complaint issue with Tesco from April 2020

Help with my Tesco issue
First: share to improve GetHuman4641727's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4641727 may need:
Order number, Billing address, and Email address on the account (if applicable)
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman4641727's own words
We are regulars at your launceston store Cornwall we havemobility issues and cannot stand in comfort for any length of time Yesterday **th April we went to your store but were forced to stand in the queue for longer than was bearable and went to shop elsewhere you need to provide better *adequate seating for mobility impaired customers if you expect us to stick with you ! We have been loyal customers for ** years plus ! This may be a move to enforce distancing protocol however some people have eg back pain and cannot stand for long periods it would be good if you gave priority to Mobilty impaired customers who are having problems you could deputise a member of staff at the door to identify customers who need priority *Lidl launceston are managing the distancing protocol well maybe you could follow their lead ?*We shop at tesco *x a week as we find your products good quality but will have to shop elsewhere until the issue is resolved*Yours pip thomson*You need to manage this issue better lidl in the town has seating inside and outside their store

GetHuman4641727 did not yet indicate what Tesco should do to make this right.

How GetHuman4641727 fixed the problem

We are waiting for GetHuman4641727 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Tesco's attention and get better help faster. Tap below to get started.
Having Tesco issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Complaint issue
Reported by GetHuman4641727
Apr 14th, 2020 - 2 years ago
Not resolved
Seen by 32 customers so far
Similar issue to 215 others
0 customers following this


GetHuman4641727 started working on this issue
Apr 14th, 2020 11:35pm