We are regulars at your launceston store Cornwall we havemobility issues and cannot sta...

GetHuman4641727's Complaint issue with Tesco from April 2020

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The issue in GetHuman4641727's own words
We are regulars at your launceston store Cornwall we havemobility issues and cannot stand in comfort for any length of time Yesterday **th April we went to your store but were forced to stand in the queue for longer than was bearable and went to shop elsewhere you need to provide better *adequate seating for mobility impaired customers if you expect us to stick with you ! We have been loyal customers for ** years plus ! This may be a move to enforce distancing protocol however some people have eg back pain and cannot stand for long periods it would be good if you gave priority to Mobilty impaired customers who are having problems you could deputise a member of staff at the door to identify customers who need priority *Lidl launceston are managing the distancing protocol well maybe you could follow their lead ?*We shop at tesco *x a week as we find your products good quality but will have to shop elsewhere until the issue is resolved*Yours pip thomson*You need to manage this issue better lidl in the town has seating inside and outside their store

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Tesco

Complaint issue
Reported by GetHuman4641727
Apr 14th, 2020 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 215 others
0 customers following this

Timeline

GetHuman4641727 started working on this issue
Apr 14th, 2020 11:35pm

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