I used telfort mobile and TV*internet until Nov-****. And I called mobile TV*internet c...

GetHuman-munkil's customer service issue with Telfort from May 2019

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I used telfort mobile and TV*internet until Nov-****. And I called mobile TV*internet customer service (Sylvana) that I left the netherlands on **-Feb-****. She asked me to send the proofs, so that I emailed with all proofs (de-registration, house contract in taiwan, resident card in taiwan, passport with stamp). But still email me an invoice (incasso). I do not understand why.*Furthermore, about mobile phone service, another staff asked me to send paper-based proofs. Thus, I sent all the documents on **-Apr-****. Can you clearly check that I stopped using telfort service ?**Munki Lee
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Customer service issue
Reported by GetHuman-munkil
May 20th, 2019 - a mon ago
I have an issue with Telfort too
Not resolved
Seen by 2 customers so far
Similar issue to 11 others
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GetHuman-munkil started working on this issue
May 20th 8:15am