I want the information to send this dress back and get my money back. I need to hear something .

GetHuman710250's customer service issue with Tbdress from May 2018

Help with my Tbdress issue
The issue in GetHuman710250's own words
I want to return the dress it’s too small and it looks orange instead of pink. ... The dress I order was too small and I want to return it. Thaw order no. *******. The suborder no. *******. The tracking no. LY********CN. My email is ***sassy@ Gmail . Com
I’m upset that it’s taking so long to be contacted with the information to send back the dress when they didn’t have a problem with charging my card. This is crazy not business like at all.
I want the information to send back the dress so I can get another one in my size.
This s my first and last time. I have never seen anything like this before and I will never order again for the simple fact that you got to go through all this mess to get your money back.
I’m getting tired of this game.
I have an issue with Tbdress too
How GetHuman710250 fixed the problem
You have to be very persistent with this company. I email everyday until some contacted me with the information I needed to send back the item. I know I’ll never order anything from this company again. It very ridiculous of the thing you have to go through to return something that is too small and the wrong color. I order a pink gown and when It arrive it look more like orange instead. Check and see it the company in the United States before ordering anything and check with the return policy.
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Tbdress

Customer service issue
Reported by GetHuman710250
May 23rd, 2018 - 6 mons ago
I have an issue with Tbdress too
Fixed
GetHuman710250 shared how to fix
Seen by 20 customers so far
Similar issue to 527 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman710250 started working on this issue
May 23rd 3:52am
GetHuman710250 indicated the issue is not fixed yet.
May 23rd 4:53am
GetHuman710250 indicated the issue is not fixed yet.
May 24th 2:57am
GetHuman710250 indicated the issue is not fixed yet.
May 24th 3:05am
GetHuman710250 indicated the issue is not fixed yet.
May 24th 3:05am
GetHuman710250 indicated the issue is not fixed yet.
May 24th 1:44pm
GetHuman710250 indicated the issue is not fixed yet.
May 24th 7:01pm
GetHuman710250 shared this issue with others over email
May 24th 7:01pm
GetHuman710250 indicated the issue is not fixed yet.
May 24th 7:05pm
GetHuman710250 indicated the issue is not fixed yet.
May 24th 7:07pm
GetHuman710250 confirmed the issue is fixed. Hooray!
May 26th 12:28pm