What should I do if I receive a damaged or defective item?
Asked a year ago
If you receive a damaged or defective item from Tbdress, please contact their customer service team as soon as possible to report the issue. Provide details about the problem and include any relevant photos of the damaged item. Tbdress will work with you to resolve the situation and may offer a replacement, refund, or exchange depending on the circumstances. It is important to act promptly in order to ensure that your issue is addressed in a timely manner. Your satisfaction is their priority, and they strive to provide a positive shopping experience for all customers.
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