It is stating that it was rejected due to secondary AGI was incorrect, I looked it up o...

GetHuman5844306's Rejected Return issue with TaxAct from March 2021

Help with my TaxAct issue
The issue in GetHuman5844306's own words
It is stating that it was rejected due to secondary AGI was incorrect, I looked it up on the IRS website and it matches. I have already paid to submit it via efile. It seems like I am going to have to submit it via the mail. I would like to get a refund

GetHuman5844306 did not yet indicate what TaxAct should do to make this right.

How GetHuman5844306 fixed the problem
Called the company and they helped. Because I didn’t file online last year I needed to put * in for my agi
Do you have a customer issue as well?
We can help you get TaxAct's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having TaxAct issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Rejected Return issue
Reported by GetHuman5844306
Mar 15th, 2021 - 3 months ago
GetHuman5844306 shared how to fix
Seen by 9 customers so far
Similar issue to 538 others
0 customers following this
Items needed
Email address on the account
Name on the account
Address on the Account


GetHuman5844306 started working on this issue
Mar 15th 1:34pm
GetHuman5844306 confirmed the issue is fixed. Hooray!
Mar 15th 5:38pm