Received notice dated **** **:**PM that Minnesota return could not be submitted because...

GetHuman2318191's customer service issue with TaxAct from February 2019

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The issue in GetHuman2318191's own words
Received notice dated **** **:**PM that Minnesota return could not be submitted because in Points not reported on Form **** the name of the entity was not provided. Going into **** Deductible Points worksheet, there is no provision for this entry (and has never been provided in the past). This is a second notice* following the initial notice i found two forms where this info could be listed and completed both - but it doubled my points deduction and gave me an erroneous additional refund. Today I can not locate those forms to (a) correct duplicated entry and (b) provide the info you require. Advise.
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Customer service issue
Reported by GetHuman2318191
Feb 27th, 2019 - 3 mons ago
I have an issue with TaxAct too
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Seen by 2 customers so far
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GetHuman2318191 started working on this issue
Feb 27th 5:18pm