My name is MATTHEW WARD I filed my taxes through you last year and decided to go a diff...

GetHuman-wardogsr's customer service issue with TaxAct from February 2019

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The issue in GetHuman-wardogsr's own words
My name is MATTHEW WARD I filed my taxes through you last year and decided to go a different route this year. I need to retrieve my **** AGI from last year taxes (****) I spent close to an hr earlier attempting to navigate your site and accomplish this. I was at a point to open up last years **** and the site gave me numerous issues. If you could please help me with this issue it would be greatly appreciated. My login is W*****@***.com and is also my email. My phone * is *** *** ****. Address **** Brooke Circle Watervliet NY *****. If you need any more info please contact me.
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TaxAct

Customer service issue
Reported by GetHuman-wardogsr
Feb 15th, 2019 - 8 mons ago
I have an issue with TaxAct too
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Seen by 20 customers so far
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Timeline
GetHuman-wardogsr started working on this issue
Feb 15th 9:40pm