I was asked for my method of payment - I was trying to efile for free - I purchased the...

GetHuman600668's customer service issue with TaxAct from April 2018

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The issue in GetHuman600668's own words
I was trying to efile for free ... I was asked for my method of payment
I purchased the tax software that offered free efile
please fix the problem
I have an issue with TaxAct too
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TaxAct

TaxAct **** federal return ****EZ
Customer service issue
Reported by GetHuman600668
Apr 16th, 2018 - 7 mons ago
I have an issue with TaxAct too
Not resolved
Seen by 1 customer so far
Similar issue to 424 others
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Timeline
GetHuman600668 started working on this issue
Apr 16th 6:28pm