I am writing for a co-worker that has tried to contact customer service using the...

GetHuman3353202's Complaint issue with Target from August 2019

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The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman3353202's own words
I am writing for a co-worker that has tried to contact customer service using the *-*** *. Long hold times with frequent disconnections. I offered to assist with this email.**A long time customer of Target, she drove * hour to reach her local store in Fort Myers, Fl. to get an optical prescription for her contacts.* We have great benefits with our work CIGNA policy, but it states that we may have to pay a small fee for the contacts prescription. **Most others pay $** - $** for this prescription, but Target charged her $** for her contact lens prescription! **$**? Are you kidding me?**The local eye doctors only charge $**-$** for a contact lens prescription. Even if the in-store optical is not Target owned, do you just let them grossly overcharge your customers?**She is asking for a refund in the form of a TARGET store credit for the $** difference.**A simple request for a long time customer. A simple request to make it right.**Not a lot to give a long time customer with two small children that drove an hour to your store, only to be grossly overcharged.**Please reply to my listed email and I will forward your reply to her quickly. Thank you for your understanding.**Mark Seltzer for Kiara Suarez.

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Target

Complaint issue
Reported by GetHuman3353202
Aug 2nd, 2019 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 4607 others
0 customers following this

Timeline

GetHuman3353202 started working on this issue
Aug 2nd, 2019 12:22am

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