This is my fifth attempt to reach out to target after four phone calls with no help giv...

GetHuman1701805's customer service issue with Target from December 2018

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The issue in GetHuman1701805's own words
This is my fifth attempt to reach out to target after four phone calls with no help given and my last ph ok ne call after bwing on the phone for ** min waiting for problem to be resolved i was hung up on. This is the worst customer service i have ever experienced with no resolution. Heres what happened.. i went on to google and searched unicorn tent. Target popped up with one. I clicked it and pirchased it. Yesterday i got comfirmation of my order being shipped. When i looked at it the item it was incorrect. Target was sending me a polar bear tent rather than the unicorn tent i ordered. I returned to the website to make sure i didnt purchase the wrong item. I did not. When you go through google to search it shows the unicorn tent but the item with check mark is a polar bear but showing all pictures of a unicorn. All i want to do is purchase the unicorn tent and no one seems to be able to figure it out. Your website is showing pictures for a unicorn and the check box of a polar bear. I need this resolved immediately. All i was told is that the shipping was stopped through the postal service and i will receive my money back in * to ** days. That doesnt help me. I need the itwm i wanted to purchase. This is a christmas gift and im very dissapoined in how my problem is not being solved. Please contact me as soon as possible as it seems no one in customer service knows how to help me. Its rediculous that i cant make a simple purchase for the item i want. When i clicked under questions for item there are others having this problem and it still has not been resolved .
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Customer service issue
Reported by GetHuman1701805
Dec 6th, 2018 - 5 mons ago
I have an issue with Target too
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Seen by 2 customers so far
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GetHuman1701805 started working on this issue
Dec 6th, 2018 2:17pm