Bad experience at Target Beavercreek Ohio store. Daughter received wedding gift and tr...
GetHuman-mattbl's customer service issue with Target from August 2018
Help with my Target issue
The issue in GetHuman-mattbl's own words
Bad experience at Target Beavercreek Ohio store. Daughter received wedding gift and tried to return it. It was unopened but we did not have a receipt. Store would not accept it as a return. Store manager tried to argue must have a receipt but policy on wall stated different. Store manager would not give store credit or exchange for another item. We've shopped there for years with no problems. Seems very unprofessional that store manager takes upon herself to interpret policy as she sees fit. You would think that a manager would try to find a way to compromise on resolving the issue to both customer and store satisfaction. Bottom line do not buy or receive a gift from Target without the receipt or you may be out of luck if your gift must be returned. Not a good situation or management approach. Didn't appreciate the comments made as I walked out either. Store might need some management training.
GetHuman-mattbl did not yet indicate what Target should do to make this right.
I have an issue with Target too
How GetHuman-mattbl fixed the problem
We are waiting for GetHuman-mattbl to fix the problem and share the solution with the rest of us customers.
Please help with my Target issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.