Bad experience at Target Beavercreek Ohio store. Daughter received wedding gift and tr...

GetHuman-mattbl's customer service issue with Target from August 2018

Help with my Target issue
The issue in GetHuman-mattbl's own words
Bad experience at Target Beavercreek Ohio store. Daughter received wedding gift and tried to return it. It was unopened but we did not have a receipt. Store would not accept it as a return. Store manager tried to argue must have a receipt but policy on wall stated different. Store manager would not give store credit or exchange for another item. We've shopped there for years with no problems. Seems very unprofessional that store manager takes upon herself to interpret policy as she sees fit. You would think that a manager would try to find a way to compromise on resolving the issue to both customer and store satisfaction. Bottom line do not buy or receive a gift from Target without the receipt or you may be out of luck if your gift must be returned. Not a good situation or management approach. Didn't appreciate the comments made as I walked out either. Store might need some management training.
GetHuman-mattbl did not yet indicate what Target should do to make this right.
I have an issue with Target too
How GetHuman-mattbl fixed the problem
We are waiting for GetHuman-mattbl to fix the problem and share the solution with the rest of us customers.
Please help with my Target issue
Do you have a customer issue as well?
We can help you get Target's attention and get better help faster. Tap below to get started.
Having Target issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Target email you?
This email address isn't valid

Target

Customer service issue
Reported by GetHuman-mattbl
Aug 24th, 2018 - 4 mons ago
I have an issue with Target too
Fixed
Seen by 3 customers so far
Similar issue to 823 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Phone number on account
Timeline
GetHuman-mattbl started working on this issue
Aug 24th 10:36am
GetHuman-mattbl indicated the issue is not fixed yet.
Aug 24th 1:24pm