Hi,* My name is Anthony Thornhill. I shop often at Target in Quakertown, PA. My kids l...

GetHuman-gtrpower's customer service issue with Target from August 2018

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The issue in GetHuman-gtrpower's own words
Hi,* My name is Anthony Thornhill. I shop often at Target in Quakertown, PA. My kids love going there to shop with me. My experience is usually great or very good. I would say that the vast majority of the people working there are friendly and courteous. I took my children there last Friday, August **th to get some supplies before leaving for vacation. I decided to get * LOL Dolls to surprise my girls as we were leaving the next morning.* Unfortunately, I got into Melissa’s line as I was about to check out. She did not look like she was happy with any of the people ahead of me. She was not friendly, she was not courteous to any of them. I should have probably just gotten into another line, but I asked my girls to look at the menu at the Pizza Hut in front of us, so I could put the LOL Dolls on the counter without them noticing. * As Melissa was finishing with the customer ahead of me, I placed the balls containing the dolls on her register and asked that she “please make sure the girls don’t see these.” Well, she glared at me and then stated LOUDLY. “I WILL BE RIGHT WITH YOU. YOU WILL HAVE TO WAIT YOUR TURN.” I am certain at this point, she realized I was not happy and my responses to her after that were very curt. She then brought out “sir’ when she addressed me and gave a half-hearted “have a nice day” as I left, but no apology. Nothing. * This person should not be doing a job where she deals with the public. As I stated, my experiences at Target is usually very positive, but this person was apparently having a bad day and decided her customers should suffer with her. I deal with the public in my current job. I am more than certain that my employer would not be happy if I had Melissa’s attitude at my job.**Anthony Thornhill

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Customer service issue
Reported by GetHuman-gtrpower
Aug 24th, 2018 - 3 years ago
Seen by 4 customers so far
Similar issue to 821 others
0 customers following this
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GetHuman-gtrpower started working on this issue
Aug 24th, 2018 1:03am
GetHuman-gtrpower confirmed the issue is fixed. Hooray!
Aug 27th, 2018 12:02pm

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