I need to cancel my policy with TXU because I moved to a different location

GetHuman-jkbowers's customer service issue with TXU Energy from June 2018

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Help with my TXU Energy issue
Before contacting them, items GetHuman-jkbowers may need:
PIN on Account, Account Holder Name, Phone Number, Email on Account, Billing Address, Last 4 of Social Security, and Account Number
GetHuman-jkbowers's next move: have a TXU Energy rep call.
Always use the GetHuman Phone tocall TXU Energy. We wait on hold and get a rep on the line for you faster and for free!
Tip from another customer
If you are changing your services to a new provider, you will need to call in immediately and pay your final bill.
The issue and preferred resolution, in GetHuman-jkbowers's own words:
The problem I ran into: I need to cancel my policy with TXU because I moved to a different location
I trust that TXU Energy will make this right and come up with a resolution that is fair.
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TXU Energy

Customer service issue
Reported by GetHuman-jkbowers
Jun 25th, 2018 - 2 mons ago
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Seen by 3 customers so far
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GetHuman-jkbowers started working on this issue
Jun 25th 2:20pm