Hello, I am a loyal TJ Maxx and Marshalls customer and recently found out you guys have...

GetHuman1715646's customer service issue with TJ Maxx from December 2018

6 views
 | 
326 similar
 | 
0 following
Help with my TJ Maxx issue
First: share to improve GetHuman1715646's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1715646's next move: call TJ Maxx.
The best way to get your problem resolved is to tap the button below to start calling TJ Maxx. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1715646 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1715646's own words
Hello, I am a loyal TJ Maxx and Marshalls customer and recently found out you guys have a website where I can order from and receive promotional emails, so I just signed up today for the TJ Maxx emails and then ordered some things online. Immediately after that, I received a welcome email giving me free shipping on my order. I had already paid for shipping and thought it was pretty rotten. Is there any way for me to get a refund on what I spent on shipping? Thank you, Leslie
GetHuman1715646 did not yet indicate what TJ Maxx should do to make this right.
I have an issue with TJ Maxx too
How GetHuman1715646 fixed the problem
We are waiting for GetHuman1715646 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get TJ Maxx's attention and get better help faster. Tap below to get started.
Having TJ Maxx issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1715646 fixes it.
This email address isn't valid

TJ Maxx

Customer service issue
Reported by GetHuman1715646
Dec 8th, 2018 - 5 mons ago
I have an issue with TJ Maxx too
Not resolved
Seen by 6 customers so far
Similar issue to 326 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1715646 started working on this issue
Dec 8th, 2018 6:26am