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The issue in GetHuman1706376's own words
My husband bought some makeup*cosmetic items from the granada hills, ca tjmaxx, and they were all smashed up, missing brushes etc. I went to try and return the items and the store manager refused. The cosmetic dept of the store is THRASHED and it is clearly believable that the items were purchased that way. I was also refused a return of a ** dollar pair of UNWORN shoes, with no wear on them for reasons unknown. I want my items returned and I never want to come back to this **** hole of a store again. This is ridiculous.
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