I was given a TJ Maxx $**.** e-gift card as a gift and when I went to redeem it at our...

GetHuman1649045's customer service issue with TJ Maxx from November 2018

256 similar
0 following
Help with my TJ Maxx issue
First: share to improve GetHuman1649045's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1649045's next move: call TJ Maxx.
The best way to get your problem resolved is to tap the button below to start calling TJ Maxx. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1649045 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1649045's own words
I was given a TJ Maxx $**.** e-gift card as a gift and when I went to redeem it at our local TJMaxx I was told the card only had a balance of ** cents remaining. When I called customer service to inquire about this issue I was told the e-gift card number had been used at a Marshall's store in another state. I am assuming that myself and another customer were issued the same e- card number by mistake. I notified my my sister-in-law (Karen Talty) who purchased the e-card for me. She also called and reported the issue and was told that it would be looked into. It has been over a month and we have not received any information. Thank you, Monet Talty (***)***-****
GetHuman1649045 did not yet indicate what TJ Maxx should do to make this right.
I have an issue with TJ Maxx too
How GetHuman1649045 fixed the problem
We are waiting for GetHuman1649045 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get TJ Maxx's attention and get better help faster. Tap below to get started.
Having TJ Maxx issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1649045 fixes it.
This email address isn't valid

TJ Maxx

Customer service issue
Reported by GetHuman1649045
Nov 28th, 2018 - 9 mons ago
I have an issue with TJ Maxx too
Not resolved
Seen by 6 customers so far
Similar issue to 256 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1649045 started working on this issue
Nov 28th, 2018 10:15pm