I was given a TJ Maxx $**.** e-gift card as a gift and when I went to redeem it at our...

GetHuman1649045's customer service issue with TJ Maxx from November 2018

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The issue in GetHuman1649045's own words
I was given a TJ Maxx $**.** e-gift card as a gift and when I went to redeem it at our local TJMaxx I was told the card only had a balance of ** cents remaining. When I called customer service to inquire about this issue I was told the e-gift card number had been used at a Marshall's store in another state. I am assuming that myself and another customer were issued the same e- card number by mistake. I notified my my sister-in-law (Karen Talty) who purchased the e-card for me. She also called and reported the issue and was told that it would be looked into. It has been over a month and we have not received any information. Thank you, Monet Talty (***)***-****
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TJ Maxx

Customer service issue
Reported by GetHuman1649045
Nov 28th, 2018 - 9 mons ago
I have an issue with TJ Maxx too
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Seen by 6 customers so far
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Timeline
GetHuman1649045 started working on this issue
Nov 28th, 2018 10:15pm