Hello! I recently bought a pair of New Balance shoes at my local TJ Max store. I tried...

GetHuman-bellaun's customer service issue with TJ Maxx from June 2018

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The issue in GetHuman-bellaun's own words
Hello! I recently bought a pair of New Balance shoes at my local TJ Max store. I tried them on in store and they felt good, so when I brought them home I removed the tags. I wore the shoes for about * hours and couldn’t wear them any longer because the ankle part of the shoes were oddly shaped a dig deep blisters in my ankles. Will I be able to return them in store even though I removed the tags*wore them briefly? I’d hate to be out $** for a pair of shoes I can’t wear. TJ Max is my favorite store and I’ve never had to return anything before so I’m unsure of the policies. I don’t want to go in and try to return the shoes if it’s going to be a hassle. Thank you!
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TJ Maxx

Customer service issue
Reported by GetHuman-bellaun
Jun 5th, 2018 - a yr ago
I have an issue with TJ Maxx too
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Seen by 10 customers so far
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Timeline
GetHuman-bellaun started working on this issue
Jun 5th, 2018 12:05pm
GetHuman-bellaun indicated the issue is not fixed yet.
Jun 5th, 2018 1:42pm
GetHuman-bellaun indicated the issue is not fixed yet.
Jun 10th, 2018 3:39am