Order **********. Where is my order? When is it shipping? Shipping was *-** business da...

GetHuman-aldend's customer service issue with TJ Maxx from May 2018

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The issue in GetHuman-aldend's own words
Order **********. Where is my order? When is it shipping? Shipping was *-** business days and it has been * business days and I have not received an email it has shipped. I am concerned because I can see many reviews online of people that never received their items. I already feel duped because in a big box at the top of your website, it says free returns in store. Then AFTER I order I see in tiny print (after clicking multiple links) that paypal returns have to be shipped back for a ** dollar fee.... WHAT? If I knew that I would have just shopped in store..
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TJ Maxx

Customer service issue
Reported by GetHuman-aldend
May 21st, 2018 - 6 mons ago
I have an issue with TJ Maxx too
Fixed
Seen by 7 customers so far
Similar issue to 368 others
0 customers following this
Items needed
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Email address on the account (if applicable)
Timeline
GetHuman-aldend started working on this issue
May 21st 12:51pm
GetHuman-aldend indicated the issue is not fixed yet.
May 21st 2:00pm
GetHuman-aldend indicated the issue is not fixed yet.
May 22nd 2:15am