I physically met with a banker last Weds ******* at the M'ha ha Mall location and opene...

GetHuman-bonnibea's customer service issue with TCF Bank from May 2020

Help with my TCF Bank issue
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Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
The issue in GetHuman-bonnibea's own words
I physically met with a banker last Weds ******* at the M'ha ha Mall location and opened up a Savings account. Even though we have a joint checking account, I did not want my husband to have any kind of access to the savings account and the balance shows up online on our checking account. I did not want any of this to be seen or accessed by my husband and yet there it is. I complained over the phone and got irate with the gentleman. He said I can't have a separate online acct due to our joint acct. I sure do wish the banker would have told me that. I would have gone to another bank even though I have been with TCF for many years. So thanks to that I have to make another trip through the **** drive through (even tho I do not drive) and withdrawal all my savings and go to another bank, which I do not want to do. Thanks for not meeting my needs.***Very angry customer,**Bonni Vallis

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TCF Bank

Customer service issue
Reported by GetHuman-bonnibea
May 26th, 2020 - a year ago
Not resolved
Seen by 10 customers so far
Similar issue to 289 others
0 customers following this

Timeline

GetHuman-bonnibea started working on this issue
May 26th, 2020 2:37pm
GetHuman-bonnibea shared this issue with others over email
May 26th, 2020 2:37pm
GetHuman-bonnibea indicated the issue is not fixed yet.
May 26th, 2020 7:08pm
GetHuman-bonnibea indicated the issue is not fixed yet.
May 26th, 2020 7:09pm

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