I have been unable to connect with my Wi-Fi. This seems to have happen after an iPhone...
GetHuman5448128's Device Support issue with T-Mobile from November 2020
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Account holder name, Phone number on account, Billing address, Email address, Last 4 digits of SSN, and Pin/Password on account
Top Tip from another customer
If you are having technical difficulties with your Verizon services please reset your phone or bring the phone into the Verizon store. If the issue is with cell service please check your area to see if Verizon is down.
The issue in GetHuman5448128's own words
Use phone but no connection ... I have been unable to connect with my Wi-Fi. This seems to have happen after an iPhone update but I spent hours on the phone with them and they indicated I should contact T-Mobile as it’s not on their end. I’m able to still hook up with the web and receive calls on my iPad and my wife is able to Connect with her iPhone but mine reads no service even though I am able to get on the Internet and send messages. I cannot call you
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