I bought a ** day Tourist Plan yesterday and I have not got reception at times and when...

GetHuman1152942's customer service issue with T-Mobile from September 2018

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The issue in GetHuman1152942's own words
I bought a ** day Tourist Plan yesterday and I have not got reception at times and when I do get reception I get Edge only. I have a Samsung S*, in Australia I get *g reception no problems. I bought the sim as my father has just been diagonised with an illness, I wanted to use my Mobile data on Whatsapp and I couldnt even get reception. I am currently staying at Port Orleans Riverside. I have wasted my money in a service that doesnt work and I wasnt told I could have issues with reception. I will be telling all my friends who come to the US mot to use T mobile as its a waste of money and terrible services. I even tried to login to make a complaint as was asked for a pin which I didnt get when i registered. When asked for the confirmation code I had to stand on the balcony outside to get the sms. My mobile is **********.

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T-Mobile

Customer service issue
Reported by GetHuman1152942
Sep 17th, 2018 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 2437 others
1 customer following this

Timeline

GetHuman1152942 started working on this issue
Sep 17th, 2018 1:41am