I was promised that my services would not get suspended and behold I try to make call t...
GetHuman-kayrulla's customer service issue with T-Mobile from August 2018
Help with my T-Mobile issue
The issue in GetHuman-kayrulla's own words
I was promised that my services would not get suspended and behold I try to make call this morning my services are disconnected. Called Tmobile explained everything customer tells me I have to make a payment in order to restore services. I explained to the representative that I spoke to another representative a couple days ago she said would put a hold on my account until the day I needed and that I had no worries. However, Tmobile sees this on my account in the notes history and they do not want to own up to there word and the notes that there representative promised where is the customer service or the customer commitment no where. Tmobile is the worst company I have ever delt with horrible customer service.
GetHuman-kayrulla did not yet indicate what T-Mobile should do to make this right.
I have an issue with T-Mobile too
How GetHuman-kayrulla fixed the problem
We are waiting for GetHuman-kayrulla to fix the problem and share the solution with the rest of us customers.
Please help with my T-Mobile issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.