I change my cellular services from AT&T to T mobile. The t mobile representative sold m...

GetHuman730910's customer service issue with T-Mobile from May 2018

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The issue in GetHuman730910's own words
I change my cellular services from AT&T to T mobile. The t mobile representative sold me an offer to pay any amount due I had with AT&T but that did,not happen that way. I was put on a collection agency by AT&T and most likely ruined my credit before finally after many attempts YESTERDAY they issue an electronic credit card with a partial balance on the card as to the amount I owe AT&T and which t mobile had said they will pay in full! I am very disappointed and worried because my credit is now ruined. It took T-Mobile five months to issue this card. Please call me back so I may know how this issue is going to be resolved. Thank you.
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T-Mobile

Customer service issue
Reported by GetHuman730910
May 30th, 2018 - a yr ago
I have an issue with T-Mobile too
Not resolved
Seen by 86 customers so far
Similar issue to 632 others
1 customer following this
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Items needed
Account holder name
Phone number on account
Billing address
Email address
Last 4 digits of SSN
Pin/Password on account
Timeline
GetHuman730910 started working on this issue
May 30th, 2018 1:34pm