Before contacting them, items GetHuman1345977 may need:
Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
The issue in GetHuman1345977's own words
Hello, I travelled to Nigeria West Africa for my father's burial and prior before I left the US I spoke to TMobile representative as supposed and requested for a temporary unlock which they did. Well yesterday evening my phone was locked and I have tried to follow the steps by step process of unlocking temporarily from the app but each time it says my phone is not eligible for unock. Please what do I do. The TMobile number associated to my device is ***-***-****
GetHuman1345977 did not yet indicate what T-Mobile Porting Department should do to make this right.
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