Hello, I travelled to Nigeria West Africa for my father's burial and prior before I lef...

GetHuman1345977's customer service issue with T-Mobile Porting Department from October 2018

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The issue in GetHuman1345977's own words
Hello, I travelled to Nigeria West Africa for my father's burial and prior before I left the US I spoke to TMobile representative as supposed and requested for a temporary unlock which they did. Well yesterday evening my phone was locked and I have tried to follow the steps by step process of unlocking temporarily from the app but each time it says my phone is not eligible for unock. Please what do I do. The TMobile number associated to my device is ***-***-****
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T-Mobile Porting Department

Customer service issue
Reported by GetHuman1345977
Oct 15th, 2018 - 2 mons ago
I have an issue with T-Mobile Porting Department too
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GetHuman1345977 started working on this issue
Oct 15th 4:45am