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What is porting?

Asked 2 years ago
Porting refers to the process of transferring a phone number from one telecommunications service provider to another without changing the number itself. This procedure allows customers to switch carriers while retaining their existing phone numbers, which can be a vital aspect of customer satisfaction and convenience. The porting process can involve several steps, including submitting a porting request to the new carrier, providing necessary information such as account details and personal identification, and verifying the ownership of the phone number being transferred. Typically, the porting process is initiated by the new service provider, who would liaise with the current carrier to facilitate the transfer. The duration of this process can vary depending on several factors, including the carriers involved and the specific circumstances surrounding the porting request. It is generally expected to be completed within a few hours to a couple of days. It is important for customers to ensure that their accounts with both their old and new carriers are in good standing, as any outstanding issues could delay or prevent the porting process. For more specific details about porting, current information can be found on the T-Mobile website or through customer service resources.
Answered Jun 26th 2025

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