I am a new office manager for SRE, Inc. The previous HR*Office Manager had changed al...

GetHuman1964620's customer service issue with SurveyMonkey from January 2019

2 views
 | 
746 similar
 | 
0 following
Help with my SurveyMonkey issue
First: share to improve GetHuman1964620's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1964620's next move: talk to SurveyMonkey when they open.
SurveyMonkey's call center is closed now. We will send GetHuman1964620 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1964620 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman1964620's own words
I am a new office manager for SRE, Inc. The previous HR*Office Manager had changed all the details on the Survey Monkey account. Now we are unable to get in. *The first log in was *****@***.com and the password was perfect*.*The previous manager changed it to *****@***.com but we don't know the password. The CEO also could have been on it *****@***.com with the password of perfect*. If you could help us to get the account opened up as there are several surveys already and do not want to lose them
GetHuman1964620 did not yet indicate what SurveyMonkey should do to make this right.
I have an issue with SurveyMonkey too
How GetHuman1964620 fixed the problem
We are waiting for GetHuman1964620 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get SurveyMonkey's attention and get better help faster. Tap below to get started.
Having SurveyMonkey issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would SurveyMonkey email you?
This email address isn't valid
Follow this issue
See how GetHuman1964620 fixes it.
This email address isn't valid

SurveyMonkey

Customer service issue
Reported by GetHuman1964620
Jan 14th, 2019 - a mon ago
I have an issue with SurveyMonkey too
Not resolved
Seen by 2 customers so far
Similar issue to 746 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1964620 started working on this issue
Jan 14th 8:54pm