I keep trying to re-set my password for the account associated with *****@***.com and I...

GetHuman1654345's customer service issue with SurveyMonkey from November 2018

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The issue in GetHuman1654345's own words
I keep trying to re-set my password for the account associated with *****@***.com and I'm not receiving the re-set e-mails. I've followed your advice on how to make sure you're on my safe sender list, but still no luck. Is there something else you could do to help me? I could try creating a new account, but I've already created a survey that I'd hate to have to re-create. Thanks for your help.
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SurveyMonkey

Customer service issue
Reported by GetHuman1654345
Nov 29th, 2018 - 9 mons ago
I have an issue with SurveyMonkey too
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Seen by 2 customers so far
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Timeline
GetHuman1654345 started working on this issue
Nov 29th, 2018 5:46pm