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GetHuman-ericlwin's customer service issue with SurveyMonkey from August 2018

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The issue in GetHuman-ericlwin's own words
I received an email and was asked if I was willing to help a puppy by taking a survey. I agreed to do so and filled out all the information requested. HOWEVER, when I was presented with the start of the survey, you presented me with EPIC Foundation as the default. I DID NOT agree to EPIC, I agreed to animal support and you tried to trick me into supporting social reform programs.**Why don't you offer the opportunity to select the charity BEFORE being presented with YOUR choice?
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SurveyMonkey

Customer service issue
Reported by GetHuman-ericlwin
Aug 9th, 2018 - a yr ago
I have an issue with SurveyMonkey too
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Seen by 6 customers so far
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GetHuman-ericlwin started working on this issue
Aug 9th, 2018 5:43pm
GetHuman-ericlwin indicated the issue is not fixed yet.
Aug 10th, 2018 6:57pm
GetHuman-ericlwin indicated the issue is not fixed yet.
Aug 10th, 2018 6:58pm