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GetHuman621681's customer service issue with SurveyMonkey from April 2018

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2007 similar
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0 following
Help with my SurveyMonkey issue
GetHuman621681's next move: talk to SurveyMonkey when they open.
SurveyMonkey's call center is closed now. We will send GetHuman621681 a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman621681's own words
Collect Responses ... Upgrade to send Survey. To continue, upgrade to a paid plan, or remove paid features to send this survey for free.
The error message states "Remove Footer"
We have not decided to upgrade yet. However, how can I remove this paid features?
I have an issue with SurveyMonkey too
How GetHuman621681 fixed the problem
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SurveyMonkey

Collect Responses
Customer service issue
Reported by GetHuman621681
Apr 23rd, 2018 - a yr ago
I have an issue with SurveyMonkey too
Not resolved
Seen by 15 customers so far
Similar issue to 2007 others
0 customers following this
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Items needed
Username
Password
Email address on the account
Name on the account
Phone number on the account
Address on the account
Timeline
GetHuman621681 started working on this issue
Apr 23rd, 2018 4:27pm
GetHuman621681 indicated the issue is not fixed yet.
Apr 23rd, 2018 6:47pm
GetHuman621681 indicated the issue is not fixed yet.
Apr 23rd, 2018 6:48pm
GetHuman621681 indicated the issue is not fixed yet.
Apr 24th, 2018 7:25pm