I have been a clash of clans player and supporter for the past * years and I am very di...

GetHuman5302163's Appeal Ban issue with Supercell from September 2020

Help with my Supercell issue
First: share to improve GetHuman5302163's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5302163 may need:
Email on Account, Username, Password, Game Name, Console Type, Game Version Type, and Name of Account Holder
Top Tip from another customer
If you have lost access to your account or have banned you may not be able to get your account back at all. Please make sure the country you are in allows WhatsApp services.
The issue in GetHuman5302163's own words
Change my work email to my personal email on my clash of clans account ... I have been a clash of clans player and supporter for the past * years and I am very disappointed how I have been treated even being a long time player about * months ago my account was banned for trying to change my work email to my personal email was given no notice just banned right away this is disgusting how I have spent hundreds of dollars on this game and years playing it just for this I have reached out * times to support and got absolutely no answers I am obligated to refund all charges to this game and never play any supercell games again unless my account is given back.
They are non caring at all to new or old players to the game and it’s disgusting there support team is garbage and instead of seeing that I was a very long time player with hundreds of dollars invested into the game when they flagged me for trying to change my emails they didn’t even notice all of that they just banned me and won’t give me my dam account back I’m sick of how ****** supercell really is.
I want my account back followed by an apology.
I’ve been a long time player of this game with a lot of money put into it about * years on this game town hall ** fully maxed out and we all know if you play clash of clans how long that could take I was treated like garbage from supercell
Contacted support ** times now asked for the same thing each time (all my info and my player tag) which I gave all * times all correct because it’s all written down and the same thing back after I give all my information... NOTHING no follow response nothing absolutely nothing also tried messaging them on Instagram twitter Facebook NOTHING!
How GetHuman5302163 fixed the problem

We are waiting for GetHuman5302163 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Supercell customer problems.
How Do I Request a Refund from Supercell?Why is my Clash of Clans not loading?How do I appeal a ban in Clash of Clans?How do I report bugs or in-game problems to Supercell?How do I recover my Supercell account?
Do you have a customer issue as well?
We can help you get Supercell's attention and get better help faster. Tap below to get started.
Having Supercell issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Supercell

Clash of clans
Appeal Ban issue
Reported by GetHuman5302163
Sep 26th, 2020 - 2 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 5938 others
0 customers following this

Timeline

GetHuman5302163 started working on this issue
Sep 26th, 2020 3:23am
GetHuman5302163 tried contacting Supercell
Sep 26th, 2020 3:24am
GetHuman5302163 indicated the issue is not fixed yet.
Sep 29th, 2020 3:26am
GetHuman5302163 indicated the issue is not fixed yet.
Sep 29th, 2020 3:34am

The Free, Easy Way to Move Services

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians