Hello dear tech support the game the Brawl Stars. Recently I was banned for * days due...

GetHuman-kirill_b's Appeal Ban issue with Supercell from August 2019

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The issue in GetHuman-kirill_b's own words
Hello dear tech support the game the Brawl Stars. Recently I was banned for * days due to bad behavior. However, anything bad in the chat I wrote. And at all, in chat clan write, only when turn in a new clan. I'll say Hello, introduce myself, that's all. The clan I'm sitting just for show, except that in team modes, or a friendly game to play with clan mates. And nothing bad I would not write. It's against the rules. I knew that before ban. I suspect I was hacked by a friend of mine who asked me to advertise my channel on YouTube. I of course refused, because it is not according to the rules of the game. Then he threatened me with a ban. (screenshot at the end) I didn't take it seriously and thought it would just hit the button,, complain" and I still wouldn't get banned since I didn't do anything wrong but however I was still banned. I didn't give him my account. He only knew my e-mail, but I didn't give him the password. And then I remembered that he once told me that he knows how to hack accounts through some database program.And then I realized that he had hacked me. I have already taken measures:changed the password in the mail, put a filter to all emails from your mail with codes immediately deleted, and if I need to see them, I can remove the filter. But I'm afraid that won't be enough,and here it is. I came to you for advice.But because of this, my account was blocked for security reasons.I tried to return it with the assisstance,answered all the questions of the bot,but he said there isn't enough information and closed the conversation.Write on e-mail,I respond That you need to write the game.So what am I supposed to do?

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Supercell

Appeal Ban issue
Reported by GetHuman-kirill_b
Aug 3rd, 2019 - 3 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 13324 others
0 customers following this

Timeline

GetHuman-kirill_b started working on this issue
Aug 3rd, 2019 3:17am
GetHuman-kirill_b tried contacting Supercell
Aug 3rd, 2019 3:18am
GetHuman-kirill_b indicated the issue is not fixed yet.
Aug 4th, 2019 9:37am
GetHuman-kirill_b could not reach Supercell customer support
Aug 4th, 2019 9:37am
GetHuman-kirill_b tried contacting Supercell
Aug 4th, 2019 9:38am