I’m very pissed at the fact that supercell keeps banning my accounts because I want to...

GetHuman-gabinor's Recover Account issue with Supercell from July 2019

Help with my Supercell issue
First: share to improve GetHuman-gabinor's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-gabinor may need:
Email on Account, Username, Password, Game Name, Console Type, Game Version Type, and Name of Account Holder
The issue in GetHuman-gabinor's own words
I’m very pissed at the fact that supercell keeps banning my accounts because I want to recover my old one. I literally moved from Germany to Texas and I made the account in Germany and lost it on my way to Texas and now they just ignore and ban me everytime I try to recover it. I’ve tried over five times and they just won’t listen and I’m extremely upset about it. The user name was Rebin and I got it because that’s my great grand mother’s name and there’s four generations now in my family. I lost it because it was compromised and all I want is to get it back and is that just too much to ask. Can you guys just give me that village back? Like for real please. The name is rebin and I forgot the Id n stuff because the person who hacked it left the clan

GetHuman-gabinor did not yet indicate what Supercell should do to make this right.

How GetHuman-gabinor fixed the problem

We are waiting for GetHuman-gabinor to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Supercell customer problems.
How Do I Request a Refund from Supercell?Why is my Clash of Clans not loading?How do I appeal a ban in Clash of Clans?How do I report bugs or in-game problems to Supercell?How do I recover my Supercell account?
Do you have a customer issue as well?
We can help you get Supercell's attention and get better help faster. Tap below to get started.
Having Supercell issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Recover Account issue
Reported by GetHuman-gabinor
Jul 4th, 2019 - 4 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 11720 others
0 customers following this


GetHuman-gabinor started working on this issue
Jul 4th, 2019 9:54pm
GetHuman-gabinor indicated the issue is not fixed yet.
Jul 5th, 2019 9:41pm
GetHuman-gabinor indicated the issue is not fixed yet.
Jul 6th, 2019 12:28am

Paying Too Much for Your Plan?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies