Sir, my name is" SHIVANSH BANSAL". I am from India. I started playing this game on ** J...

GetHuman3151277's Hacked Account issue with Supercell from June 2019

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Before contacting them, items GetHuman3151277 may need:
Email on Account, Username, Password, Game Name, Console Type, Game Version Type, and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman3151277's own words
Sir, my name is" SHIVANSH BANSAL". I am from India. I started playing this game on ** June ****, the day I connected my game to google play (*****@***.com). The in-game name I used was "MILLAN". *Player tag - *PQ*YYVLY**Th level - ***Few months back I tried to connect my village to suppercell but somehow i lost my village on suppercell but it stayed connected to Google play. *I mean to say that - I can only load my village using "Play without suppercell id" but when I open my village using "play with supercell id " it opens a new village (th *).*I tried to contact with supercell but was unable to connect (I am not aware how to connect with any of your executive). Neither I could find any number.*Today i.e., ** June **** someone form global said "he can help". He asked me to enter a email id while connecting on suppercell. Id was ( *****@***.com).*He then send me a verification code and I entered as he said. Soon my account was connected to supercell but I lost access from my account and it was connected to that person's id. Now when i am trying to open my th ** id it opened a th * village.*The player changed my name from "MILLAN" to "RyeRye". *The clan tag in which he kept my id is - *****LLVV**Clan name - Ballistic Kings*My id has *** gems.*I can even proove that its my village via google play achievements and previous screenshot.*Please help me get my village back, sir. I will be grateful to you.*Thank You.*Shivansh Bansal
Sir i would like to unlink my village i.e., Th ** , player tag *PQ*YYVLY* from the id *****@***.com since its not my id.*He is a fraud even he changed the name of my village i have proof.
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Supercell

Hacked Account issue
Reported by GetHuman3151277
Jun 26th, 2019 - 2 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 11109 others
0 customers following this

Timeline

GetHuman3151277 started working on this issue
Jun 26th, 2019 4:28pm
GetHuman3151277 indicated the issue is not fixed yet.
Jun 27th, 2019 8:51am
GetHuman3151277 tried contacting Supercell
Jun 27th, 2019 8:53am
GetHuman3151277 indicated the issue is not fixed yet.
Jun 27th, 2019 1:58pm
GetHuman3151277 indicated the issue is not fixed yet.
Jun 27th, 2019 2:06pm
GetHuman3151277 indicated the issue is not fixed yet.
Jun 27th, 2019 2:06pm
GetHuman3151277 indicated the issue is not fixed yet.
Jun 28th, 2019 5:06am
GetHuman3151277 indicated the issue is not fixed yet.
Jun 28th, 2019 5:08am
GetHuman3151277 indicated the issue is not fixed yet.
Jun 28th, 2019 5:09am
GetHuman3151277 indicated the issue is not fixed yet.
Jun 28th, 2019 5:11am
GetHuman3151277 indicated the issue is not fixed yet.
Jun 28th, 2019 5:18am
GetHuman3151277 could not reach Supercell customer support
Jun 28th, 2019 5:18am
GetHuman3151277 indicated the issue is not fixed yet.
Jul 2nd, 2019 4:54am
GetHuman3151277 tried contacting Supercell
Jul 2nd, 2019 4:55am
GetHuman3151277 tried contacting Supercell
Jul 2nd, 2019 4:55am
GetHuman3151277 indicated the issue is not fixed yet.
Jul 2nd, 2019 4:59am
GetHuman3151277 indicated the issue is not fixed yet.
Jul 2nd, 2019 5:00am
GetHuman3151277 tried contacting Supercell
Jul 2nd, 2019 5:00am
GetHuman3151277 tried contacting Supercell
Jul 2nd, 2019 5:02am

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