Someone I don't know is using my account, they have complete access to it. I added my...
GetHuman-priincii's customer service issue with Supercell from June 2018
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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-priincii's own words
Someone I don't know is using my account, they have complete access to it. I added my account (TH*) to Supercell ID, but also by accident I added my Mini TH* to the same Supercell ID, now when I try to log in my TH* through the Supercell ID the TH* ends up loading instead always. I have both my password and gmail for my TH* but for some reason I can't load it. Because every time I try to log in with Supercell ID they request my Gmail, when I add my gmail they send me a code, I copy the code and then I put it to the Supercell ID code request. When I put in the code it says "YOUR TH* HAS BEEN FOUND, PRESS OK TO LOAD IT" when I press ok*confirm it is not my TH* that loads but the TH*. Can you please help me?*My TH*'s information is***V*LPCYYY*Name*J&Y *XP level ****Please can you help me?
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