Mr.Christopher barnes raise his voice at me accusing me of cashing a fraud check he sa...

GetHuman1669550's customer service issue with SunTrust Bank from December 2018

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The issue in GetHuman1669550's own words
Mr.Christopher barnes raise his voice at me accusing me of cashing a fraud check he said out loud the check was a fraud then he raised his voice at me repeating *times ask me where did I get this check from I told him that I come here every *weeks and the other tellers know me but he paid me no attention I also ask Mr.Barnes to call Mrs.Smith the account holder*Owner of the company he continued to be rude to me. this my *st time having a issues with this bank*check I have never saw Mr.Barnes there before I every *weeks because I work down the street from the Bank.*Seriously considering tweeting about SunTrust Bank just because of my * and only experience inside this branch. Customer service was imbrass scared the **** out of me because the bank security guard came and stood behind me like he was getting ready to pull out a gun or something absolutely terrible made me disgusted that i couldn't go back to work I was on my lunch break. Mr.Christopher Barnes person*company like this. First and only bad experience I've had with SunTrust Bank i have been going to this bank for * Months, I literally felt like I was being treated so poorly because of my skin color . I would have never came to this branch if it wasn't for the company I work for the account is at this Bank.. A plus cleaning*Mrs.Debra Smith.*I just want SunTrust to no that I have it on video one of the customer whom was there she video the hole conversation and waited for me outside and gave it to me,I also have * Witness.*No one should have to with a person like Mr.Barnes who just false accuse someone before he get the correct information from his employees I'm so embarrassed about this.
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SunTrust Bank

Customer service issue
Reported by GetHuman1669550
Dec 1st, 2018 - 6 mons ago
I have an issue with SunTrust Bank too
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Seen by 10 customers so far
Similar issue to 723 others
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Timeline
GetHuman1669550 started working on this issue
Dec 1st, 2018 7:42pm