I am on hold for the second time, ** minutes or more, we got a text from them telling u...

GetHuman983045's customer service issue with Sun Country Airlines from August 2018

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The issue in GetHuman983045's own words
I am on hold for the second time, ** minutes or more, we got a text from them telling us our flight was cancelled from Denver to msp got to the airport and no one was at the gate to assist us and could not get through to an agent via phone, we have now rented a car and are driving, this is unacceptable customer service so how will be reimbursed for our major inconvenience due to the crappiest customer service I have ever encountered, do I need to give your airline more bad press in order to get someones attention
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Sun Country Airlines

Customer service issue
Reported by GetHuman983045
Aug 12th, 2018 - a yr ago
I have an issue with Sun Country Airlines too
Not resolved
Seen by 10 customers so far
Similar issue to 27 others
0 customers following this
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Timeline
GetHuman983045 started working on this issue
Aug 12th, 2018 7:33pm