The question we are asked most often is about how to talk to Sun Country Airlines customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Sun Country Airlines customer service, get an answer now.
What happens if I cancel my reservation 30 days in advancewill I be refunded my money
If you cancel your reservation 30 days in advance, your refund eligibility depends on the fare type you purchased. Generally, refundable fares allow you to receive a refund, while non-refundable fares typically do not. Please review your specific booking conditions for details regarding cancellations and potential refunds.
Asked Apr 29, 2026 4:30 AM
Where can I find my receipt for my flight
You can find your flight receipt in the email confirmation sent to you at the time of booking. If you need to reprint it, you can log into your Sun Country Airlines account on the website, navigate to your booking history, and access your itinerary. From there, you should be able to view and print your receipt.
Asked Mar 17, 2025 2:38 PM
How can I retrieve my receipt for my booking?
You can retrieve your receipt for your booking by visiting the 'Manage My Booking' section on the Sun Country Airlines website. Enter your booking details, and you should be able to access and download your receipt directly.
Asked Feb 15, 2025 3:16 AM
Can I bring a fingernail clipper in my purse?
Yes, you can bring a fingernail clipper in your purse. According to TSA guidelines, nail clippers are allowed in both carry-on and checked luggage.
Asked Jun 26, 2024 11:59 PM
Baggage receipt for my flight confirmation Y5J9PS
Apologies for any confusion, but as an online FAQ service, we don't have the capability to access any personal data or individual flight information due to privacy and security reasons. Usually, a baggage receipt is given upon check-in at the airport or it's provided electronically if you've checked in online. If you lost the receipt or didn't receive one, we recommended reaching out to Sun Country Airlines directly using the contact link on this page. They would be able to provide the necessary help and support.
Asked May 12, 2024 12:33 PM
Help me with my Sun Country Airlines customer service issue
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