Subway Customer FAQ

If Subway's app has charged you twice for one order, you should directly contact your local Subway branch, explaining the issue clearly. The staff should be able to help you with a refund on the duplicate charge. It's also important to have your receipt or any details related to your purchase at hand which could help in the speedy resolution of your issue.

We're sorry to hear that you're having trouble with your Subway gift card. There could be various reasons for this issue. For instance, it might be because the card has not been properly activated, or because there's a temporary issue with the card or payment system. Sometimes, there might be a mismatch between the balance you believe is on the card and the actual balance. To resolve this issue, ensure that your card has been properly activated, double-check the balance on your card, and try using it again. If your problem persists, use the link on this page to get the most up-to-date contact information for further assistance.

We're sorry to hear you're having trouble with your order. At Subway, customer satisfaction is our priority. We advise getting in touch with the Subway location where you placed the order right away. They should be able to locate your order using your receipt details. If the problem cannot be resolved at the store level, contact Subway's customer service department. They'll be able to look into your issue and facilitate a resolution. We appreciate your patience as we work to solve this issue.

If you're having technical issues with the Subway mobile app, it's suggested to check for updates in your device's app store as the problem might be fixed with the latest version. If the problem persists, try to delete and reinstall the app. For password issues, you can click on the "Forgot password" option on the login page. You will then receive an email with instructions on resetting your password. If you're experiencing persistent issues, you might need to take it up directly with Subway's customer support.

I'm sorry but I'm not able to provide you with the specific phone number for Subway's customer service. However, you should be able to find the phone number on the Subway official website or by searching Subway customer service on a search engine.