For the last * months my app won't let me log into it. I am missing out on getting poi...

GetHuman-v_in_ita's customer service issue with Subway from November 2020

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The issue in GetHuman-v_in_ita's own words
For the last * months my app won't let me log into it. I am missing out on getting points for buying subway. When I try to log in it says access denied. Please help I have gotten sandwiches about every week from subway which means I have missed out on several of the *.** each credits I should have been getting. I have sent emails and commented on the fb page but still no answers. I have deleted the app several times tried logging in on different phones and computer but still access denied. I can't even try to set up a new account cause it still says access denied. Please fix the app and find a way to give credits when you can't use the app and you can't use the buy * get one free when you have to order online cause it says access denied when I go to finish

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Subway

Customer service issue
Reported by GetHuman-v_in_ita
Nov 9th, 2020 - 9 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 438 others
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