Last night about *:** pm in Albuquerque New Mexico at your store near Gibson and mulber...

GetHuman1498992's customer service issue with Subway from November 2018

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The issue in GetHuman1498992's own words
Last night about *:** pm in Albuquerque New Mexico at your store near Gibson and mulberry streets my husband and I stopped to get a sandwich to take to our hotel after driving ** hrs. When we pulled up I noticed the lights were being turned off and on which I thought it was strange. My husband pulled up near door (we are handicapped) and got out to see if the door was open. He went in to see if they were open and left the motor running so he could park and go back in and order.Less than two minutes later he walked out and said come on let’s go. Confused I asked what? He said the guy inside didn’t want to wait on him. The guy asked him if he saw a red sign when he came in. My husband said no there was no sign on door. The guy said it’s outside on ground. You can’t park there and I’m not helping you. Go away.Get out of here, I’m not helping you. The guy had tattoos that were blue, he was taller build, and very rude. Is his how you do business? Is this representative of Subway? I would hope not. I can tell you you failed big time last night two tired cross country travelers who we not treated with dignity and respect. I will make sure others hear about this experience and they can make up their mind if they chose to do business with you as well. *I would like an explanation and a apology. There are many choices and as we travel we stop to many Subways, but there are many choices. Perhaps Jersey Mike’s or Jimmy Johns want our business? We are ** years old and you failed big time!

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Customer service issue
Reported by GetHuman1498992
Nov 5th, 2018 - 4 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 138 others
0 customers following this


GetHuman1498992 started working on this issue
Nov 5th, 2018 2:36pm

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