I ordered steak and cheese wrap with the drink and chips. I asked for toasted sandwich...

GetHuman-dillanp's customer service issue with Subway from November 2018

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The issue in GetHuman-dillanp's own words
I ordered steak and cheese wrap with the drink and chips. I asked for toasted sandwich. Employees where not clean fixing my sandwich with one and so she didn’t have to use * gloves. In the middle of making my sandwich the manager goes out to have a smoke break. The other cashier rings me up. I pay and get to my seat to bite my sandwich and my steak was cold never put in oven. I had to wait for the manager to come back from her smoke break. I then asked her polite for a refund as I didn’t want to eat here anymore. She said sorry we can’t give refunds. I told her to keep the food and provide me with her name and store number store *****. Subway please issue me a refund back to my credit card.
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Subway

Customer service issue
Reported by GetHuman-dillanp
Nov 2nd, 2018 - a mon ago
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Seen by 3 customers so far
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GetHuman-dillanp started working on this issue
Nov 2nd 10:19pm