MY INTERNET DOESN'T WORK!

GetHuman1639063's customer service issue with Straight Talk from November 2018

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The issue in GetHuman1639063's own words
I transferred my phone number onto a different phone using a "bring your own phone" option. I purchased the sim card to go with it and everything. I am STILL without internet. I can call and text people, but the data is nonexistent. it doesn't show on my phone *G or *G. I just want to be able to use my phone like I was able to before.... there's no reason why my data shouldn't be working. I paid for **GB and added it to my phone yesterday. Please help me get this working. The lady I spoke with over the phone was not helpful and basically told me to find another carrier like TMobile if I wanted to use this phone. Which is asinine.
I Just want you to fix my phone so the internet works.
I have an issue with Straight Talk too
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Straight Talk

Customer service issue
Reported by GetHuman1639063
Nov 27th, 2018 - 9 mons ago
I have an issue with Straight Talk too
Fixed
Seen by 11 customers so far
Similar issue to 4143 others
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Timeline
GetHuman1639063 started working on this issue
Nov 27th, 2018 6:25pm
GetHuman1639063 indicated the issue is not fixed yet.
Nov 27th, 2018 6:36pm