I received a package that I did not order. I canceled s***ch fix about *-* months ago...

GetHuman745176's customer service issue with Stitchfix.com from June 2018

Help with my Stitchfix.com issue
I received a package that I did not order. I canceled s***ch fix about *-* months ago. So I have this package but I cannot get into my account, and I do not want to be charged for the whole box. I am not sure what you want me to do. I do not want any of these products and would like a refund in my **.** since I didn’t ask for this.
I trust that Stitchfix.com will make this right and come up with a resolution that is fair.
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Stitchfix.com

Customer service issue
Reported by GetHuman745176
Jun 3rd, 2018 - 22d ago
I have an issue with Stitchfix.com too
Fixed
Seen by 5 customers so far
Similar issue to 205 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman745176 started working on this issue
Jun 3rd 3:42pm
GetHuman745176 indicated the issue is not fixed yet.
Jun 3rd 10:50pm
GetHuman745176 indicated the issue is not fixed yet.
Jun 4th 5:36pm