Hi. I was just gifted an Arctis Pro * GameDAC by my father for my birthday this past mo...

GetHuman-lukaskhe's customer service issue with SteelSeries from December 2018

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The issue in GetHuman-lukaskhe's own words
Hi. I was just gifted an Arctis Pro * GameDAC by my father for my birthday this past month. After a couple hours of use, I was starting to hear this ear piercing static noise coming from inside the headphones. At first I thought it was some issue with the connection between the DAC and the headphones but the same noise sounded off about a half hour later. I quickly researched the headset, trying to troubleshoot and terminate this troublesome issue. I did all I could, eventually even trying a new micro usb cable for the headphones. Due to my enrollment in a private boarding school, I am unable to ship anything out. Is it possible that I could get a replacement?
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SteelSeries

Customer service issue
Reported by GetHuman-lukaskhe
Dec 4th, 2018 - 2 mons ago
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Timeline
GetHuman-lukaskhe started working on this issue
Dec 4th, 2018 6:25am