A person "accidentally reported me" then told me to a steam moderator named G-Tug. G-Tu...

GetHuman3449619's customer service issue with Steam Software from August 2019

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The issue in GetHuman3449619's own words
A person "accidentally reported me" then told me to a steam moderator named G-Tug. G-Tug took some of my items and said they're duped. Next he takes all of my items, looked at them, then says they're duped! then wants me to pay him $** to get them back and says "the program needs $** to make sure you don't get anymore duped items." Next he says i can get them back for free. Then he needs my account password and username so i thought "whatever, he's a moderator" then my account gets hacked and we can't get back in it conveniently. Next thing you know is that my steam authenticator gets disabled. So i have to wait a week to get my items back. THEN HE SAYS THAT I NEED ** KEYS TO GET MY ITEMS BACK. This is outrageous. I traded for a long time to get those items and now they're all gone thanks to some random person.

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Steam Software

Customer service issue
Reported by GetHuman3449619
Aug 19th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 15260 others
0 customers following this

Timeline

GetHuman3449619 started working on this issue
Aug 19th, 2019 6:26pm
GetHuman3449619 indicated the issue is not fixed yet.
Aug 22nd, 2019 6:50am